YOUR ORDER
Yes, all our NJO Designs Jewellery are sent beautifully in our signature NJO boxes wrapped in tissue paper in a NJO designs gift bag.
You also have the option to include a gift message, you will see this option at the checkout.
Use our ring size guide here to help you find the right size.
Yes, we offer engraving for a selection of our pieces. You can view our engraving collection here.
Please note engraved items cannot be returned.
SHIPPING
Shipping is Free for orders over €75.00 and €6.00 for orders under €74.00 with Ireland.
Yes, we ship worldwide!
UK: Shipping is free for orders over €150 & €10.00 for orders €149 or under.
Europe: Shipping is free for orders over €150 & €15.00 for orders €149 or under.
USA & Canada: Shipping is free for orders over €150 & €15.00 for orders €149 or under.
Rest of the world: €30.00
Ireland: 2 – 3 working days
UK: 3 -5 working days
Europe: 3 -5 working days
United States and Canada: up to 10 working days
Rest of the world: 7 - 10 working days
Yes, a tracking code will be emailed to you once your order is dispatched.
Returns
Our returns policy is 30 days from purchase. The jewellery must be returned unworn, in original packaging & in perfect sale-able condition. Shipping or return shipping charges are not refunded unless items are returned due to a fault.
There is no exchange or refund on pierced earrings or engraved items.
Refunds will be made within 5 working days of receipt of the returned piece. Your bank may take up to 7 working days to credit your account. Refunds will be credited to the original purchaser’s credit, debit card or PayPal account.